Storage Rentals of America

I don't know what all the bad reviews are about, I think it's picky people. I'll address the negative comments that had me reconsidering my choice before I actually went down there:

Potholes in the road: yes there are some on the ~20 yds between a paved section and the gate code post. And you can assume they're probably caused by runoff from the elevated train track area, along with the climate that causes the same potholes in our roads. But I drive a small car and they weren't even bad, and I went with my friend and mentioned the negative reviews and she said 'really? ?'. You can easily avoid the ones that are bigger, and those bigger ones you can tell they tried to fill in with rocks, but the weather and constant traffic probably causes them to unfill a bit. But it's clearly managed and it's not bad.

Gate code not working: I've never had a problem...? I don't know if the people experiencing problems aren't reading the instructions - that you have to start with * and end with #

Gate being open: never seen it open. Impossible, since you need to use the system, and it closes automatically behind you. There's a fence BEFORE the storage unit property (I assume to mark the property line) and there's no gate on the fence. But that's not the gate to the property.

Storage area for cars: I'm not storing a car so I can't speak directly on this, but based on my observations (where cars are visible stored), there is a ton of area for other cars to be stored. So I don't know what these comments are about.

My experience: my unit was available and cleaned out when I got there. The unit was clean. No smell. Tall enough, probably 8ft, maybe 9, I don't think 10. But this is based on memory. Easy to use door to the unit, doesn't stick or anything. Lock system is easy and looks safe. Convenient location for me. I'm not concerned about safety. 24/7 access is a bonus. And it was the most affordable storage location around (according to online prices, anyway) for a unit that was actually bigger and cheaper than other locations!

I've had no problems, and overall a great experience!

Great people to deal with, but the road leading into the site needs some work, other than that I recommend this site

One of the worst experiences I've had in years. I reserved a spot for a RV, actually talked to someone 3 different times about the reservation. When I went to store the RV, my gate code didn't work and had to call to get a temporary code. Once I got in, there were no parking spot markings even though I was told to park in spot 10. I called again and was told all in the same phone call that there is a spot 10, once I convinced them there wasn't then I was told that I can park anywhere at my own risk but they couldn't tell me what the risk was, then eventually was told 'we don't offer parking storage at this facility.' Red Dot literally changed the storage policy while I was on the phone after I had a signed contract with them. At that moment I was told they would cancel my contract and refund my money. I thought the operator was just confused as there were vehicles parked everywhere there so I just chose option 2 and found a spot. When I called back the following day to try and straighten everything out I was told I need to get my camper out. I asked for a temp code to get it and they wouldn't give me one and said I had to meet a supervisor there 3 days later. I had to take time off work to fit their schedule and the guy never even showed up. The place literally looks like a junkyard and I will never deal with them again. Stay away from Red Dot.

NO NO NO- ABSOLUTELY STAY AWAY.. TOTAL MESS OF A COMPANY

So easy to rent a unit.