Storage Rentals of America

One of the worst places to deal with. I moved out of my storage unit in October and let all parties know as well as clean it and remove my lock. In November I was charged 96$ AFTER removing my payment method from the website. I have contacted them multiple times about a refund to no avail. I recently received an email from corporate stating “we will see about issuing a refund”. Weeks later, no refund, no contact from them, and still no sight manager. So aggravating! I wouldn’t rent a unit from them again. Especially since they somehow charged me without a payment method listed, sounds fishy.

Storage rentals of America bought out my old storage company’s units. I got an incredibly ominous email that almost implied my stuff had been moved out and sold! I contacted red dot and they said my items were safe but I had to reach out to the new company owners and re-set up auto pay. However SROA told me I’m not in their system and they have no idea what unit I’m talking about. Very stressful. Hopefully things get sorted out soon but this does not bode well for how this company is going to handle things.

My favorite storage facility is Red Dot.