Storage Rentals of America

Missy and Nicole have been so incredibly helpful. I was locked out of my storage unit with my movers there and Missy came right away. Both of them have been very responsive and their customer service is unlike any other. I definitely recommend Storage Rentals of America ??

The gates are always broke down. They have been broke down since October. Anybody can come inside the security Cameras of course, they're not working and the gates wide open. Since the beginning of Oct. NIPSCO has been out there 4 times and told the owners. It was not there's to fix.
So why haven't they fixed it when it's their responsibility? Anybody can come in there.. . Raise the rates a lot for people who have been there for a while. Double what they're showing on their site. I got a different unit somewhere else. Actually 2 one a 10 by 10 and 1 a by 15 for less than what they were gonna charge me. They're for their ten by twenty. And they live on site.

SROA! Dishonest, unprotective,these are just a few words that come to mind. My brother passed away, he had two vans at one of their facilities in Elkhart. I searched for these vans only to be contacted by the sheriff, looking for my brothers next of kin. I poke w the sheriff who told me one of the vans had been broken in to . When I asked about the other van. They had no clue where it was. I reached out to the proper authorities to look into this. And SRIA CORPORATE, emailed me stating they wanted to assist me in resolving this matter. That was back in June,I’ve reached out to them several times to no avail. They know it had to be someone they employ that had something to do with the vandalism and theft. The cameras just so happened not to to be pointed at that particular Angle!!! So I wouldn’t recommend anyone use them if you truly value your property!!!

Don't bother. Sketchy. Been there a few years received the phone call November 7th that our unit had been broken into. Found the front gate wide open and the security system disabled from broken power pole from a mid-october storm. Was never notified. When I arrived at my unit found the door about 2 ft open with some of my stuff preventing the door to close. Unsure how long it had been open but all the boxes have been broken and trampled on. Didn't notice until I started moving out that I was missing a trolling motor a drill press,misc. The rest was mainly personal stuff. Doesn't matter, the problem is I was never notified that the security system was down and the gate was wide open. This place is on a very busy road connecting pretty much all of Northwest Indiana with its Gates wide open. The place looks nothing like it does in the pictures it is run down and trees growing out of the gutters. Physically check it out if you're going to rent here. I wouldn't do the online thing before doing so and for God's sake don't put your valuables here.