1 Business Center Ct, Collinsville, IL 62234
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Emily and Amy went above and beyond for us. Emily took us to tour two sites and showed us multiple lockers. Easy process and very clean! Happy with our choice!
We’ve had very good luck so far with Storage rentals of America. We needed a larger unit, and they were quick to accommodate. Granted the dive on the way in is sketchy, but I see semi’s share the same drive. Just go slow in the way in. Units are nice.
Place is PITIFUL!!!! Always raising prices. Most raggedy parking lot you'll EVER find! Glass inside the property. Not kept clean AT ALL for paying customers... Just RIDICULOUSly maintained. I wish I could give ZERO stars!!!
Rented a heated unit which is nice. It's smaller than advertised. But my main issue is there is no parking by building my unit is in with all the broken down cars. So it's hard to get to my unit.
I love it's 24 hrs access!
You have other options for storage. DO NOT choose Red Dot. You will regret it!
We went there on Saturday to pick up things we needed on that day. When we got there, they had put one of their locks on our locker. We confirmed that the unit was paid in full (it was), and called the customer service number for help. The customer service rep confirmed there was no reason that they should have locked us out. She put us on hold to call the property manager. Came back and said the property manager couldn't come out until Wednesday. I told them that was unacceptable, so she put us on hold again for about 10 minutes. Obviously she reached somebody because she came back with a ridiculous story that absolved them of any wrongdoing. Apparently another unit who had had a lock put on it figured out how to get the lock off (so Red Dot gives out the keys/combinations to disgruntled patrons, apparently) and were too put out by the idea of dropping it off at the office (which they pass on their way off the property), and instead put it on our locker because 'you'd be amazed at the things people will do' (customer service rep said that to us). So now they've decided it's not their problem, they don't need to fix it, and they don't care if we are inconvenienced. We requested compensation for our trouble and were told they would note that on our account. Guarantee that's not going to happen.