Storage Rentals of America

Always very helpful and courteous towards me and the security is nice

poor business practices, entice you with low prices just to change them on you multiple times down the line, dont trust anything they say, and keep paperwork of anything between you and them, they will try and change it on you to make you fault on the contract or play nonsense games, remember its just a job to them, none of these people actually care about you or the company and are hurting to find you in noncompliance . o and if your thinkin of wasting your money here make sure you use your entire month, they scam you and dont refund you any portion not used like most other facilities do, highly suggest picking any other option then these ppl.

***Updated Below***I'm only on month two but so far my experience with istorage & the management, Tony & Crystal has been nothing short of amazing. To start, when I opened my unit for the 1st time, it was immaculate and surprisingly very well insulated and I don't have a climate controlled unit. So, right off the bat I was happy. Also, I am extremely impressed with how vigilant Tony has been. He drives throughout the property regularly just keeping watch. I know this because I have moved an entire home into my unit and I have spent quite a bit of time there reorganizing just to make sure everything would fit. He drives by to check & make sure I'm okay & if I'm in a vehicle he doesn't recognize he'll drive right up to make sure it's me ? It doesn't bother me one bit! I just always hope the next time he drives by he'll get out and offer to help! Lol. Crystal is friendly and actually helped me out by extending my payment date out a couple days bcz I couldn't remember the date since it was actually my 1st month of actually having a payment due & I had reserved & purchased online so it was a bit confusing. Great storage place. I hate the idea of paying to store 'things' but if you gotta do it, do it with these guys! They'll take care of your stuff.
****Update***Not sure how to add another review but I'm coming up on almost a year renting here no issues with management. Just unhappy with the company raising the cost of my unit with no notice prior and this happened months ago to no fault of the local management.

UPDATE: Tony is no longer the manager, and half the time there is not staff at the location since ownership changed from iStorage. We are looking to end our service with SoRA due to the lack of service. ** Tony is an awesome manager. He cares about the customers, and the units. He always lets us know when we need to pay, if something doesn’t work out with the bank! — This guy deserves a raise!