Storage Rentals of America

Patricia was very helpful

My experience with red dot storage has been great. If i have questions or a problem they have quickly responded and gave me the help that i needed. Its a pleasure doing business with them.

The customer representatives were very helpful and I'm very pleased with the online services it makes it convenient for me because I'm very busy and so I can manage my account with the facility over the phone

Exhaustive talk with a Red Dot phone rep who had no clue to solve my problem. I have a unit to store my Harley. When I drive my car in to access my bike I can't leave it inside the complex until I am through riding. I explained that if I leave my car outside and get my bike, once I'm done and put it back in the container the gates won't open because I am walking out. There is no keypad to open the gates from inside the facility. She could not get that. Kept telling me I would have to pay for a parking space in the facility to leave my car while I rode.....Just silly. I was put on hold three times while she talked to someone with the same response. Going to get a new storage facility asap. Them saving money by not having a person on site makes it difficult to solve problems.