5719 Westminster Dr, Cedar Falls, IA 50613
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The process for leasing a unit was simple and quick. As a matter of fact, I realized partway through the process that I preferred a drive up unit and the customer service rep changed everything over right away and made the process seamless and easy. The price was right and I even get 50 percent off next month because I know someone who also uses this storage facility. I have not been to the unit yet so I only rated them a 4 since customer care experience was all I really had to rate,
Shaquille (on 3/22) and Shantal (on 3/23) were both extremely patient, kind, capable, & persistent. Very good first impression of Red Dot!
Only thing that could be better is the lock assembly is difficult to get paddle locks in.
Very simple and organized process
It was very easy to reserve and pay for the storage that I needed to store my stuff. Thank you