Storage Rentals of America

Nicole was great! Easy to work with and great getting set up!

Nicole was very friendly & very helpful. She answered all the questions I had. Very good experience

I reserved a storage unit online with a move in date of today. They told me to be there before 5:30 p.m., I even spoke with someone on the phone from the local office and it was confirmed that they would be in the office til 5:30 p.m. I get there at 505 and the door's already locked and not a single person to be found. So I call the number that's posted on the door that stated for immediate assistance. The woman who answered the phone wasAnd they tell me they can't lease my unit over tge phone, because it's a special kind of unit. So now I'm stuck with all my stuff, which is a 2 bedroom house full of stuff that had to be removed from the place i was renting by today I'm stuck with all that stuff. In nowhere to go with it because they refuse to do their job and stay there until they closed or written me the unit that they had promised and print me. I even told the woman on the phone all of this and how it was a necessity that i get this stuff taken care of TODAY, and what does she do? Puts me on hold for 30 minutes and never returned to help me or even apologize or anything. I am highly unsatisfied and quite frankly, angry with how i was treated. I do not suggest this place to anybody. They do not know how to do business. And they definitely do not know how to take care of their customers. I'm saying what u mean and mean what u say!

Fanstic people who work there!!! They care of you and your property!!! I highly recommend if you need a unit you go there!!! Don't have to worry about your stuff!! Awesome place and people!!!!!! Nichol is the best!!!!

Very professional, helpful. The office staff especially Nicole is very helpful. She goes above and beyond to help you with your move in and move out. I cannot say enough about Nicole and the facility she runs. I would highly recommend Storage Rentals of America. BL, Nicholasville KY.