Storage Rentals of America

Serenity hands down is the best. All the people were nice but customer service leaves much to be desired. Except Serenity! She was off work the last 3 days when I was having issues and after trying to get ahold of the property manager numerous times and leaving multiple messages-Serenity comes back to work today and calls to make sure my issues were handled and explained why we were having them. Why out of the other 5 people I spoke to and the lady I saw in person couldn’t be half as good as this girls I don’t even know! If I ever start a company I will have her managing my staff!

Had to find a storage unit for a pending military assignment overseas. Patti is the property manager and was very accommodating throughout the entire in-processing portion. The customer service is immaculate and professional, and I am looking forward to utilizing their services. They are also very military friendly for anyone in the service.

The monthly fees are already steep & then you have to pay a separate “insurance” fee in addition to that & (4) mths later I received a notice that my unit was going up another $25 per month. That’s easy for them to do after someone has already packed their entire home into the unit.

Easy to find except for the numbers on unit but great place.

Very courteous, helpful and informative!