Storage Sense - Ithaca

The two representatives at the Ithaca location who helped me today with reserving a unit were thorough in explaining all the details of the rental, patient with all my questions, serious in trying to help me find the best solution for my circumstances, and above all, warm and friendly. The sincerity of their help made me comfortable about my choices.

My landscape/construction company completed work at this facility in spring of 2024 and we are still waiting on payment. Every time we follow up, we get promises of payment or excuses such as missing W9 or insurance information. We have the written records where all this information has been submitted to them. My contacts are Will Borchers and Melinda Hernandez.

I was referred to by a friend, and to make sure I spoke to Courtney at Storage Sense 10 days ago. We spoke by phone and then in person at Storage Sense. She was extremely helpful and professional with all my questions. I am a senior and partially handicapped. Courtney showed me 3 different storage spaces that day. Two inside in a temperature controlled area ( a locker and a 5x5 space) snd one outside, which was the biggest 5x10, and most reasonable. Each unit was immaculate!
I had never rented a storage space and found I just had too much, as a caterer.
This was a no brainer. Courtney described the month to month contact and I received $50 off my 1st month, because I was a new customer as well as my friend who referred me. This was a no brainer! Also, I can move to another space inside if I wish or cancel.
I can’t say enough about the positive experience I had and the help moving in!
Sophia King

Cortney was polite as well as knowledgeable and most helpful to make my experience as easy without having any worry of leaving my belongings behind. The space I was provided with was clean and just what I wanted. It was a great experience.