Storage Sense - Lawrenceburg - Self Service

Moving stuff there tomorrow. Customer service was super nice and helpful and quick to get us set up.

It was very easy to reserve and gain a storage unit.

I have rented through storage sense in Lawrenceburg TN twice both tines have been easy to get a unit and the units are spacious, clean, and more room than I needed. When I got to where I couldnt afford the rent, customer service was friendly and helpful in cancelling my unit.

I was given all the information on Saturday and thought everyone would be fine to unload on sunday. Well NOT AT ALL.. THe excess code I was given would NOT work at all. Julia tried to call and call and call, but no one would call back, FINALLY GOT THROUGH AND SPOKE TO SOMEONE WHO SAID THE EXCESS CODE WAS 524 NOT 0524 -- WELL THAT DIDN'T WORK EITHER, SPOKE TO SOMEONE ELSE SAID THAT WAS ALL HE COULD GIVE US... SO WE NEVER COULD GET INSIDE THE FENCE. FIANLLY TOLD THE PERSON JUST TO CANCEL IT.. CAUSED A LOT OF PROBLEMS, BUT THE MANAGER HAS CALLED ME AND APOLIGED FOR ALL THE TORUBLE AND i WILL GET A REFUND.

Lady on phone when we moved out was rude and hateful but everyone before her was always nice.