Storage Sense - Mount Pleasant - Self Service

I got locked in the fenced.in area one rainy dark night around 8:30 p.m.. The gate would not open for me. I tried three or four phone numbers to storage sense but only got recordings. After about an hour of calling all the numbers I could find for storagesense I finally got to talk to a human but she had my location wrong. Long story short she tried to use the computer to get the gate open and it didn't work mind you I'm standing out in the rain with a flashlight 'thank goodness I had one' trying to shake this gate open. Didn't work!!! I'm soaking wet now and cold. Two people walk by the outside gate and I even had them punch my code in, and because it was jammed it wouldn't open. If I would have been in my Jeep Wrangler I would have plowed right through it!!!!! Anyway she gave me the combination to the lock and chain that was on the emergency gate. It was very hard trying to hold the phone and talk to her, hold the flashlight, and trying to open the combination lock, with it dark and pouring down rain. Anyway I got it but the gate fell off the hinges. But I drove out into the grass the only place I could go almost got stuck in the mud then had to jump a curve, bottomed out my little Toyota Corolla car. Thought I knocked a hole in the gas tank but I didn't but it wasn't very pretty and I was very angry by now. I should have left the gate laying on the ground but I got out put it back on the hinge and put the chain and lock back on. And I told storagesense about it and they don't care. they didn't even give me a.half price month. Don't rent from them. They have bad lighting there you can't see nothing at night and you can't ever get a hold of a real human when you need someone. I will never ever rent from them I don't know if it's all of them or just Mt. Pleasant!!!!!!?

We loved it,and got a great deal, we will definitely spread the word,it's a nice place,and great location for us.

Had a little issue getting two twin box springs out by end of the month however we were able to remove from storage the very next day. Multiple calls and no response when trying to dispute charges for another month.

Great experience