Storage Sense - Troy

I have been a long-time renter at Storage Sense in Troy NY. I have decades of experience with locally-owned and national conglomerates. Some have been in better condition than others. All are terrible with their pricing, seducing you in with web deals and jacking up rents anywhere from 5-15% or more within the first year. Storage Sense, though, has to be the worst of the bunch. No loyalty whatsoever to long-time tenants (I store artwork so I'm in it for the long haul). I just receive a 15% increase (for March 2025), higher than inflation rates for the past year, on top of a 10% increase less than 10 months ago (July, 2024). Even when they have ample units available. My size units are up to $70 less per month after the web deals (with very reduced rate for the first 2 months). I'm starting to think they are up-charging existing tenants to make up the shortfall. Disgusting business practices! Will not refer anyone else to your location or elsewhere and I'll be looking to move to a local business (or just get a shipping container as I'm sick of paying these b*st*rds and their investors). Don't get trapped in the storage racket!

Justin the manager from Storage Sense really took care of us. I recommend Storage Sense in Troy for anyone that needs things to be stored. Thank you again Justin !

The Store manager JUSTIN IS VERY ACCOMMODATING, THE FACILITY IS SPOTLESS, NO SIGNS OF INSECTS OR RODENTS, AND ALSO IT IS A VERY SECURE BUILDING.JUSTIN RUNS A TIGHT SHIP..THANKS BILL CUNNINGHAM

The building itself was nice and protected. The only issue I had was that when I first went to drop stuff off I had to hunt down carts to help me carry everything.