StorageMart

Storage units are new and clean. I feel my stuff is safe when I store it here. The reason I don't give it 5 stars is because their practices are shady, purposeful deceiving and un-ethical. I chose this place primarily because of the price, however, I was not aware of the hidden charges. One month into my contract I got a call stating that I had to pay an extra ~$20 a month for required insurance, something that the person on the phone said the location was supposed to tell me about but didn't. Why not just be upfront and transparent from the start and include that in the contract instead of supposedly making it a verbal notice? Then, several months into renting the unit, out of the blue and without explanation they informed me that the rent will now increase by $12 a month. Now the price of my unit is significantly more than I initially budgeted for and I know they are banking on me not wanting to go through the hassle of packing everything up again and moving it to a different storage company. I really wish I would have gone somewhere else where they were more upfront with all the costs.

Sunday was extremely helpful with helping us decide on what size storage unit and explaining the rental process - highly recommend!