Store For Less Calimesa

This place looked like a good storage location, but we noticed some things while we had a trailer spot and storage unit for 3 months. First, the RV spots are small, not giving you much room to park, and not only that, there are people who have containers on site that probably live in them, and in the storage units, they leave piles of trash all over. We had our trailer damaged by one of the people with the container, and the management did not hold them responsible for the damages they admitted they did even though they have it on camera. Everything was reported to management and we know that in the contract it states that they're not responsible for damages, however, I want to note that the gentleman drinks all day while he stays on site most of the day which is also on camera. The office personnel made some changes since the new management took over, and it is ridiculous. They didn't really seem to keep adequate notes on accounts. They're dirty, ghetto and overpriced. Just be aware that you really risk having your trailer damaged if you decide to park it there. The guy in the container with the red car had all of his junk leaning on the trailer and let his large speakers fall over, putting holes in the side of our 4 week old trailer! It's not worth it, in my opinion. $500 deductible later, we had our trailer fixed and moved to a new storage facility.

Brandi was so helpful. Everything went very smoothly. I felt comfortable leaving my stuff there. I would recommend them anytime.

What a disappointing experience! I had a 26’ U-Haul truck reserved from this place which was scheduled for an 8:30am pickup. I had a bunch of people scheduled to be at my house at 9am so we could move me out of my house today. I waited until 9:30 and no one showed. I knocked on the office door and the apartment door next to the office. Other customers were outside waiting as well. I went to the lock boxes to see if I could get a key, but they were all opened. I went to the 26’ truck on the lot to see if the keys were left out for me and it was just full of trash in the cab. I called Uhaul corporate and they could not locate another 26’ truck within 50 miles, only a 20’ truck over half an hour away. I don’t think this manager quite understands the problem they created for me! I ended up having to take multiple trips in our pickups wasting a ton of gas and time. Never using this place again.

Sarah the manager does an amazing job of keeping this place safe secure and clean I'll be referring all my clients to Handi storage Calimesa!

Thanks Sarah

Rob
Owner
Less Stress Moving

Similar to some of the other reviews, everything started out fine. However, when I moved out, nobody was in the front office, so I left an email and voicemail to let them know. I never got a response and was charged for the next month. After many attempts, I was finally able to get ahold of someone and was given a refund receipt for the overcharge. However, the refund never came. It has been 6 months. I have tried to contact them around 30 times and probably been successful 3 of those time. Each time they say they'll fix it, but I've never received my refund.