540 W Ave L, Calimesa, CA 92320
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I have been a customer for 6 plus yes. Wouldn't go anywhere else. They are the best
We have been using this storage facility since 2019 and the first few years everything was fine. I will say the last year has been awful.
Getting ahold of anyone in the front office is nearly impossible. I was overcharged the month of November 2022 and finally got ahold of someone in the office, she said she would look into it and call me back. Never did. We decided to end our lease this January because of these issues and moved everything out. We called left many voicemails, showed up to the office a few times (no one is ever there?), and sent multiple emails to try and get ahold of someone to ensure that our contract is ended and we don’t get charged for February and still have no received a single response. I had to get in contact with my bank to do a stop payment on our account so we don’t get charged. It’s insane that it’s been 3 months without a response. My husband just went down there on 1/27 once again to try and speak with someone at 11:30am and there was a sign on the door that said “gone to lunch be back at 2pm” that’s almost a 3 hour lunch?
I’m not one to post bad reviews and am extremely understanding but this has just gone too far. I would never recommend this place.