2015 Bassett Dr, Mankato, MN 56001
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I’m a college student and go home over the summer. This will be my second summer storing my stuff here and I could not recommend it more. The staff has been friendly every time I have called with a question or stopped by. The app is user friendly and I’ve had no issues with it (as long as you connect to the wifi).
The access procedure was not fully explained in the emails we got. It didn't mention a third party app we needed. I had to hunt on the website. It wasn't very clear. The rear entrance was barred because of equipment malfunction. We were never told that.
The staff who work here make this place a more welcoming and reliable space to store personal belongings. You can reserve a space online, or come in person- I preferred in person, and I got a greater experience than expected, where I received a tour of the facilities benefits and amenities, it was really nice! There's 24/7 security cameras and a neat mobile keylock so that you don't have to go through the hassle of buying a manual lock that could potentially be broken. Otherwise I think the accessibility hours to access the unit are reasonable, and the climate control is a great bonus when renting a unit with the facility.
What makes this place really worth it though was simply the customer service experience, and staff who do care about building customer/client relationships, and also putting time and care into maintaining the facility- compared to the other storage facilities in Mankato who look at you as another transaction in their business. This was a really wonderful spot to rent for the short period, thank you so much!
Amazing staff and affordable clean units. Definitely recommending this to all my friends.