StorSafe Of Crown Point

Everything is done online. Signed all the documents, sent them back, get welcome letter, set up payment, I moved stuff into storage unit. One month later they notify me I'm locked out because somethings not signed. Go back and forth trying to get whatever they want signed, re-signed. 2 months later I notify them I am moving out and give them a move out date. They send me an acknowledgement letter, telling me to take picture at move out. I took picture of empty unit on move out date and sent it to them. 2 weeks later I get an invoice for the next month (after move out) I notify them I had moved out and it was acknowledged and photo sent. Then get a notice of pending late fee. I AGAIN TELL THEM I HAVE MOVED OUT AND THEY ACKNOWLEDGED THAT FACT. I would never recommend StorSafe.

Ms. Penney is absolutely amazing!!!! She is very patient, professional and proficient. Based on her assistance and the prices I would recommend this storage company any day!

William was great in getting everything set up. It was quick and convenient plus he set up a unit close to the door for easy access

Thanks Rose for the info on renting a 10 by 20 unit. Very helpful.