StorSafe of Slinger

Rates have always increased, never decreased. Not sustainable for tenants. Pricing is confusing, as people on website are getting better rates than those faithfully renting. Just set a rental price and stick to it - stop changing it, don’t do these temporary promotions, or if you do, make them clear that they are temporary and one time use only for new customers. “NEW CUSTOMERS ONLY”. Otherwise it makes more sense for tenants to switch units every time you have a promotion

Looks very secure

Terrible customer support, I stopped using storage and still got charged for 4 months

Nice facility. Not gated, but that is fine by me. Started with a great rate, but since starting in July, rates have increased multiple times. $20/mo increase most recently. Feeling a bait-and-switch may have been in play. Disappointing.

UPDATE
After my initial post (2 stars), I was contacted and asked to convey my info in an email, which I did. I was then contacted by Mr. PM of the company, who explained the situation to me and offered some ways to mitigate the situation. While the outcome itself was only a slight improvement on the initial situation, Mr. M was cordial and interested in my concerns. Rather than a big-business-run-around, I got someone who cared about my business, which was refreshing.

Tonya and Property Manager Tyrone were both great in getting unit rented and set-up quickly and easily. Professional, prompt and courteous customer service process. Highly recommend!