Studdard Relocation Services

I recently had Studdard move me to my new home in Lake Winnebago. The move was a two part move... first to an apartment and storage of the bulk of my possessions and then to our new home a few months later.First, the good. The move from the apartment to our final home was very good. The staff professional and courteous. No complaints at all... as a matter of fact if the first part had gone as well as the second part, this review would be dramatically different.Second, the bad. To start, they 'forgot me' and didn't show up on moving day. After repeatedly calling, they did show up eventually and apologized. The problem beyond that you ask? The crew they sent was inexperienced and extremely non professional. The problems ranged from them simply dumping drawers upside down into boxes (after they had told me to leave dresser drawers full) to significant damage to my possessions.I own several custom made pieces of furniture that had minor damage (scratches and dings) and to be honest, I could have almost lived with that. I have moved myself multiple time and never had the problem... buy I am a reasonable guy. However, one piece in particular was absolutely destroyed. The took a very large desk and hutch and lost pieces of trim, large dents and scratches and completely ruined a $3,000 piece of furniture. It traces back to the crew I was assigned not knowing how to properly load out the heavier pieces. They had placed something of significant weight on the desk and large indentions were all over the face of the desk and as a result ... fairly useless (who wants a desk you cant write on because of the multiple large dents in the surface?) I reported the incident... and was given the standard company line. I got a check yesterday for about $500 for my loss. I get it... you have policy and standard procedure... but these were beyond standard issues. The part that is leading me to write this was the letter... the 'we're sorry... but not really because this is our policy'. There were other issues like me having to go back to the house and load my entire truck with things they 'forgot'... and in their defense they did provide some extra folks at move in to speed up the process to try to make amends. However, the lack of attention to detail and the pseudo apology pushed me over the edge.I could have used a different local company for less and was told by a close friend to give this company a try. He was just as embarrassed as I was disappointed. In a nutshell... try another company. If you get their 'A' team... they are great... if not, prepare to buy the 'super duper extra special extra money insurance policy' policy because you will need it.DOUBLE THUMBS DOWN