Superior Self Storage

Very disappointed. 1st time renting a storage unit. Needed a temporary storage unit to transition on our move from selling our house, just for a month. Very bad experience that might be a unique case. The units we were on got flooded. We lost quite a few things from water damage, anywhere from mattress to pictures and miscellaneous things. If we wouldn't have gone to get something the next day, we would have never known and no one let us know. we were able to save a lot. Just feel sorry for the neighbor units that after a week were smelling pretty bad, prob if they haven't been there still don't know of the damage. Been first time users had no idea we needed insurance and was never offered or made aware. No help was offered from owners except a couple free boxes when we went to purchase them to replace the ones we lost. To add to the damage a late fee for not checking out, even though we got out a day before I believe that might be my fault since I thought it was just leaving the unit. So first time storage users be aware you might be storing some valuable items or memories and be gone with the rain. Just added an extra headache to the stress of moving.

I really hope this was a unique instance, but if you know anyone that uses this location might want to let them know to go check constantly.

The most honest and up front place ever! Super fast and very nice people.??

Came here to pick up a Uhaul today and it was listed as being open from 9-12 (Saturday). Waited around for 1.5hrs and still no one showed up even though the window says open from 9-12 and today was not the second Saturday it was the 3rd Saturday. The office was empty and no one was there. See attached photos.