Superiority Moving LLC...

Niagara Falls
3.5
based on 20 reviews
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Contact Details

1611 Pine Ave, Niagara Falls, NY 14301

171632958**

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Superiority Moving LLC... Customer Reviews
Bobbi Banks
13/08/2022
Review:

Dirty Dirty dirty. I dont like writing bad reviews buy I think people should know. I was quoted $189 p/hr 2-3 hrs. That's $400-$600. They sent 2 young boys it took them 6 hours. Total cost $1150. And at the end said we take cash payment only or were keeping your last truck load. They damaged a lot of our stuff also. The problem is during the quote he only ever asked how many boxes I have. Not how many rooms or how much big furniture. I believe that was intentional so that he could quote low. Also he sent a small truck based on 'how many boxes' we have. After filling up the small truck they said they didn't understand why he sent a small truck and the job would take longer because they had to make 2-3 trips. I mean this is his job. He knows better then to only ask how many boxes do you have. What a scam. Dirty.

Catherine Thomas
08/08/2022
Review:

Scheduled a small job with this company,. I was quoted one price over the phone which I agreed to. Day of scheduled move I called to confirm and to say I'd be running a few minutes late, but I would be there. He acted like he didn't know what I was talking about, then said I was scheduled for the next day. He did offer to have the movers come after the current job was finished which was late afternoon on our original scheduled day. I was not available then nor did I want to wait around for the movers to come. We re-scheduled for Sunday at 11:00 a,m, I got a call from a woman confirming our 11:30 move. I said no it was for 11:00 a.m. She then proceeded to tell me the fee was double what I was quoted. Needless to say, I cancelled the job. Their professional and organizational skills need much improvement. I will never call this company again.

Aaron Rubinstein
06/07/2022
Review:

They promised us a refund when their account “froze”. Have not heard back from them since and have not got our money back either. Horrible way to treat our military and the Army will be blacklisting their “company” if we don’t get our money back. Horrible customer service. DO NOT TRUST THIS COMPANY

Aaron
27/05/2022
Review:

They said they could have us moved on the date requested, money apparently didn’t go through and they came up will all kinds of excuses. Still waiting on our refund which I’m assuming we won’t get so we hired another moving company instead. Do not recommend

Roseann G
24/03/2022
Review:

Moved my daughter's residence and forgot to leave the glass to the coffee table at the destination. We have tried unsuccessfully to have them deliver to the new destination, five months later they still have not delivered the glass piece. When you call you get 'mailbox is not set up' and then when we did speak to him he said he another call and would call back. That did not happen either. I don't know why we would have to pick up a large piece of glass that they forgot on the truck at destination we paid for the movers. Then they say they called back but we have no record of them calling and we always answer the phone.