Team Costello Moving Services

I am sorry to be reading these most recent commentaries. I used Team Costello last year while moving from Orlando, FL to Palm Coast, FL and two gentlemen showed up, Chuck Costello and another whose name I can't recall unfortunately. I can say that they both showed up on time, very professional and helpful to myself and my family. They loaded and unloaded the truck in what we thought was record time and assisted us in rebuilding our furniture. Again, very helpful and clean work, no dent were made on any walls nor were there any damages made to the furniture. Absolutely fantastic and very grateful to them.

I am actually looking to move again and went looking for them specifically and that's when I found these comments. I was truly shock to read these most recent encounters with the Costello Team.

I pray that these were isolated events and that their service hasn't deteriorated in just a year.

Base on my personal experience, they are highly recommended.

Most pathetic and unprofessional moving service. They never shows up. These guys dont care a damn about the family waiting for them in rain when they are booked.. pathetic service. I would suggest you to never ever book this service.

Terrible terrible customer service. Up until the day of the move Chuck Costello said he would be able to help me move from 8am to 11am. Day of the move comes and he didn’t even show up?!

If I could put negative stars I would! DO NOT USE 'Team Costello' What a unprofessional, not truthful owner, Chuck Costello of team Costello is. We booked to have a POD loaded 6 weeks before move 9:00 am start time. We confirmed 3 weeks before adding date to have POD unloaded once we secured dates. Then followed up less then a week before to triple confirm dates & time. 9:15 rolls around no 'Team Costello' Call , Chuck Costello said movers in route..asked what ETA was, he said he didn't know and hung up. Another hour passes..called again, now Chuck stopped taking our calls, returning voice messages or texts. No team Costello every showed..no call. We had 1 day to get POD of a 3 bedroom house and entire contents loaded. At 11:00 that left husband with bad back, myself and 84 year old father in law to do. We had no packing stuff as 'Team Costello'provides..at a charge, but....DO NOT USE THIS COMPANY!!! Still no return call, apology nothing! DO NOT USE