The Moving Experience

San Luis Obispo
3.9
based on 40 reviews
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Contact Details

141 Suburban Rd Suite D-1, San Luis Obispo, CA 93405

180554466**

themovingexperience.com

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The Moving Experience Customer Reviews
Beth
02/11/2024
Review:

Avoid at all costs.

Asked for them to load a 15 foot U-Haul. Charged 1300+ dollars. To load a truck.

Experienced movers did not arrive at the move site due to over booking on the company’s end. Instead the dispatcher/manager and another new person arrived. The women showed up with only a broken dolly. Did not follow instructions, and broke over 1000 dollars of our belongings. Over another 1000 dollars of items we asked to be packed never made it to the destination. The movers arrived late, scratched our floors, and took double the time needed due to their incompetence. They had to call their other coworkers to the site to finish the job. They charged us for the labor of each employee, and overtime for late hours despite initially quoting $600 AND verbally telling us they would only charge us $350 due to their incompetence. They left our house filled with trash as well (water bottles, drinks, wrappers, etc.)

Don’t bother complaining to the manager, she was the one that moved us and lacks any accountability. We tried to do a credit card charge back, but somehow they had time cards saying they arrived on time despite text messages that detailed otherwise.

To this day I have yet to receive an itemized receipt.

Run from this company at all costs.

Beth
02/11/2024
Review:

Avoid at all costs.

Asked for them to load a 15 foot U-Haul. Charged 1300+ dollars. To load a truck.

Experienced movers did not arrive at the move site due to over booking on the company’s end. Instead the dispatcher/manager and another new person arrived. The women showed up with only a broken dolly. Did not follow instructions, and broke over 1000 dollars of our belongings. Over another 1000 dollars of items we asked to be packed never made it to the destination. The movers arrived late, scratched our floors, and took double the time needed due to their incompetence. They had to call their other coworkers to the site to finish the job. They charged us for the labor of each employee, and overtime for late hours despite initially quoting $600 AND verbally telling us they would only charge us $350 due to their incompetence. They left our house filled with trash as well (water bottles, drinks, wrappers, etc.)

Don’t bother complaining to the manager, she was the one that moved us and lacks any accountability. We tried to do a credit card charge back, but somehow they had time cards saying they arrived on time despite text messages that detailed otherwise.

To this day I have yet to receive an itemized receipt.

Run from this company at all costs.

Jeannie Bruenning
30/10/2024
Review:

Baby Grand Pianos are loving until they need to be moved. Moving Experience was able to get us on the schedule quickly, showed up on time, and had a great crew that made the job easy. A great and seamless experience from start to finish.

Jeannie Bruenning
30/10/2024
Review:

Baby Grand Pianos are loving until they need to be moved. Moving Experience was able to get us on the schedule quickly, showed up on time, and had a great crew that made the job easy. A great and seamless experience from start to finish.

Andy Crane
29/10/2024
Review:

Had a great experience with the moving experience. Aaron was a salt of the Earth type of guy with great communication and good vibes. His whole crew was very helpful and respectful. Would definitely recommend.