3118 Augusta Rd, West Columbia, SC 29170
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I called for a last-minute small move on the first Saturday of the month. Instead of saying no, Tim worked hard to find a crew to help. Julio and Freddie showed up on time with great attitudes and moved everything expeditiously. They handled my items with care, making sure everything was where I wanted it. I was extremely pleased with their service!
Ocean was great! Movers for the most part were good. I had several things damaged which didn't get repaired until I asked several times. A lamp never made it to my new home. We never received a receipt of payment and I have asked at least 5 times. Not sure I would recommend them to anyone.
I thought long and hard about making this post, but decided I needed to. We moved from Chapin to Charleston at the end of May. An antique piece of furniture was damaged during the move. We were assured that the furniture would be repaired in a timely manner. I won’t go into all of the details, but after many months of chasing, calling, and begging to get my furniture back and only here. It is still damaged and no one will respond to the multiple requests to what company worked on the furniture. To say we would not recommend this company is an understatement. The worst experience ever. Moving is stressful enough. But this has made it even worse.
I requested a moving company to move me from a 1 bedroom apartment on the 3rd floor to a house. The time for arrival was between 10-10:30 AM EST, they arrived at 9:57 AM. I never had any service where the movers arrived early. That automatically rated high in my books.
Upon arrival, the leader introduced himself, asked if I could show him the apartment ( I guess to see all what I had) then said if I had in questions or concerns to let him know. He gave the crew instructions and they got to work. Thinking the job would take 2-3 hours because I lived on the 3rd floor, to my surprise (#2) they were done in 1 hour and 30 minutes (yes I timed them).
During the loading, the movers would stop to see if I'm ok, hold small talk but they had a method and I liked that. No scratches to my wall or furniture as they were careful with my items. The items I didn't not want, the men carried them downstairs so I could trash them... imagine trying to throw things away and living on the 3rd floor. Trust me I was thankful.
At my destination, I met the owner Tim. He was very professional during the conversation. The unpacking of the truck was even easier, as it took them 45 minutes and they were done. I couldn't believe it. I can't say enough of how these movers were the best I've had. I will definitely use them in the future. Thank you for treating my items as if it was their own.