The Polar Express Van Lines

The price was fair and the owner was very responsive. The driver of the truck was very professional. I moved from Brooklyn to upstate New York without any problems.

Had a great experience with this company. I called in last minute to have a job done, but they were still able to accommodate me. Timely responses is what did it for me, would definitely recommend!

Quoted $1200 flat rate for a move. Drivers were supposed to arrive at 9am and did not show up until 230pm. The owner claimed there was traffic but one of the movers let it slip they did not have a truck and had to find one. There were no moving supplies in the truck, including moving blankets, hand trucks or dollies. After half loading the truck with only boxes and leaving all the furniture stating it would not fit and they will do the rest of the move the next day the movers headed to my new home at 9pm. When they arrived the owner called, said the price was now $3800 and if we did not pay he would leave with the boxes. After we refused they did in fact leave with the boxes. After they left the owner called again at 2am and stated he would do it for $2000 to “make it fair”. We had no choice but to agree due to the fact that our items were being held hostage. The next day magically the price jumped again to $2500. Stay far far away from a total scam of a company and pay no attention to the one word fake reviews!

Unprofessional business