Thoughtful Moving

They only get 2 stars because I liked the guys who moved me at a personal level not a service level. Would not reccomend. Damaged my floors, no response from them when I followed up.

I used them a few years ago and had a great experience, so I referred my parents, who had the same. Then last year, my mother used them again and they were terrible. They did not get reimbursed for any damages and still cannot reach the insurance company. I used them yesterday and it was horrible. The movers showed up nearly 3 hours late, which messed up the entire day. They did the move quickly but it is because I was organized and ready. However, they told me they would move my plants, then after the truck was loaded, only told me they would do so for an additional tip. They ended up moving the plants, but because they were late, I cut $100 out of the tip I had taken out of the ATM. Terrible communication. When they told me to call dispatch for the late arrival, the phones were forwarded to an employee who told me he has not worked there in over a year.

Bad experience here. First off, don’t be swayed by the politeness in the initial quoting phase, it’s all an act. Justin plays it to the tee. Once you actually move, the true person is revealed. To sum up this experience:
-Un-trustworthy
-Over charge from original quote
-Charge you extra for driving
-Broken furniture
-Does not own own trucks uses u-hauls with different people all the time.
-3rd party estimator horrible!!
Never use this place!!

I have never left a bad review in my life but I had to for this one even though it occurred a while back. I chose this company to move because they claimed they only hired veterans (I should have done more research). Halfway through, they stopped and basically held the furniture hostage until I paid them, even though I had paid a $125 deposit. Long story short, the manager/owner overcharged me almost $200 more then I was originally quoted for the exact same amount of time and was extremely rude throughout. And my favorite: he demanded that I pay either cash or though cash app even though the deposit was maid with a debit card. I have no issues with the movers themselves be the management can go…

Had to move on short notice this past weekend.

Anthony got everything set up quickly for me and explained everything thoroughly.

My movers, Chico, Chris and Norman, did a phenomenal job of moving everything efficiently with no damage to any of my items.

They even helped me get my living room all set up.

Highly recommmend.