Top Notch Moving Solutions Inc

Livonia
4
based on 20 reviews
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Contact Details

37453 Schoolcraft Rd, Livonia, MI 48150

173433891**

topnotchmovingsolutions.com

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Top Notch Moving Solutions Inc Customer Reviews
Rod Joves
31/08/2022
Review:

Shout out to Troy, Jeff & Anthony! These guys rock solid in commitment, customer service and honesty! This crew helped me moved from my old 2br/2ba apt into my new house without any snags nor issues. If you need a reliable and trustworthy moving company & crew go for Top Notch Moving Solutions!

Spencer Collins-Webb
20/08/2022
Review:

They seemed very professional. Then they stole a bunch of stuff.

Edit: And then they just reply 'Spam' because they know they're crooks.

Lauren Birks
13/08/2022
Review:

This is the moving company you want!! They were phenomenal in loading up my shipping pod quickly and efficiently!!

Vidya Sundaram
13/07/2022
Review:

Top notch recently moved us to Ohio. They were amazing throughout. We had a decent amount of stuff and were moving into a daily big home but not once did they complain during the process. They Uninstalled our electronics While we were leaving Michigan and installed every single thing back up even though it was later into the night. The entire time they were extremely pleasant. We are very happy with our choice. They are definitely the best movers that we have worked with before. Highly recommend to anyone moving especially if you have significant amounts of stuff. Before the move, the owner came in three hours notice to give us a quote. Overall they were extremely flexible and reasonably priced compared to other companies.

Lisa Vendittelli
29/06/2021
Review:

Update, Let me start by saying - my family has used these guys MANY MANY times prior to this move last Tuesday (06/22/2021).... Let's start with the nice young lady on the phone - who quoted $495 for the first 3 hours, then $125/hr thereafter. They get to my house - 3 of the 4 at 9am, and the rate on the sheet went from $125/hr to $175/hr. Then 10:40am, the 4th kid shows. This was a multi location move WHICH they knew when I contracted them. Long story short - they damaged furniture - they piled my furniture into their truck like it was garbage AND THE ROOF OF THE TRUCK... had HOLES IN IT - WE HAD A DOWN POUR.... Then, one of their guys Chuck - he had his phone stuck to his ear for a great part of the morning UNTIL I had to say something..... 2 guys standing around watching the other 2 guys work.... Long story short....
location 1: moved out a bedroom set and a chairlift.
location 2: moved a two bedroom, dining room, living room, garage and basement.
location 3: unload part of it in storage
Remainder went back to location 1.

Then, I'm taking items from location 2 and was going to load my person 2020 Jeep - when I went into my home to get more items, I came out and Chuck (yes, same guy on his phone), he went and loaded my truck - NEVER asked him to - well, he takes this oversized box, that had paintings sticking out.... Yep, he crams it into the seat and tore my lining on the roof of my Jeep..... Clarence (owner) has Troy (General Manager) offer me $100 to settle what will cost thousands more to repair. NOW, I've had to retain my lawyer for this and the damage to my furniture.

The owner Clarence is the problem - he is bombastic and ego centrical, he clearly has no idea what customer satisfaction is. I will NEVER use these guys again.... I am truly disappointed, because I referred these guys to everyone. Troy, the general manager is AWESOME, he really should leave and start his own company..... Truly disappointed by the entire experience and lack of customer support from the owner.
Still a terrible terrible company!!!