TopHAT Logistical Solutions

Post my sectional sofa. How do you lose an entire sofa?

I've been reaching out to these people since April and yet to receive my claim check. I was told by the local postoffice in Geneva that they intentionally send regular standard mail out package mail to somehow get lost in delivery. If you are sending a check it should be certified and overnight mail. This company is the worst ever.

They initially came as planned with my new fridge and stove from Sears but advised me the fridge was damaged and that I should refuse it. My floor was scratched as they removed my old range first and when I brought it to their attention, one of the delivery people said he was doing me a favor by delivering it and his warehouse manager had told him not to? ?‍♀️ So two weeks later another fridge comes=no damage and the two different guys delivering said they could not install it but could drop it off so it's sat on my porch wrapped in tarps by me for a month till the 3rd duo of guys came and put it in my kitchen. Upon discussing the problems with the local warehouse manager Thomas, he agreed to compensate me $100 for my floor scratches and after l updated the incorrectly 2017 dated letter & signing/sending him back the claim form and also reminding him two times via text and email I've yet to receive my compensation for the scratched floor, and it's been months. (I guess talk is cheap & his promise means nothing) ? I wouldn't recommend them. ????? 1 Star is too high.

Contracted by COSTCO to deliver our dishwasher. Time window 1:30pm-3:30pm. Then, they tried to deliver at 9:30am and 12:30pm when no one was home. The shock! The surprise! What was the point of the time window if they were just going to higgledy-piggledy do whatever they felt like doing? ... I know! ... It's a fun game we're playing, but fiddlesticks, no one has explained the rules to me. What a paradox. Tried calling COSTCO and the drivers, but alas ... nothing can be done but to reschedule (while I still had 75 minutes left on our delivery window). Such fine business acumen all around.