681 S Weber Rd, Romeoville, IL 60446
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Trailer Rental at U-Haul Customer Reviews
(based on 5 reviews)
3
1
0
0
1
08/07/2024
Review:
07/07/2024
Review:
Easy in and out. Fast rental process.
28/05/2024
Review:
They gave my reservation to someone who had the same first name as me and got their 5 minutes prior. Then they sent me 10 miles to a location that turned out to be closed. Then they apologized and said they would give me a credit and send me to a location over 20 miles away to get a truck. The truck had a broken brakelight and leaked during the rain and ruined my memory foam mattress. In the end I paid over $50.00 to go out of my way because they gave my reservation to someone else. It cost me a lot more than it saved me. I was very disappointed.
25/04/2024
Review:
They have a process and it's a pretty good one. Their equipment is good and I'm satisfied.
30/09/2023
Review:
Jessica was amazing despite how many issues we ran into picking up my rental. I had a gas charge they claimed from two years ago i was never contacted about and had to wIt on hold for 90 minutes to resolve! I wish i could leave separate reviews. The five stars goes to jessica and all the face to face employees only!!!