Trailer Rental at U-Haul

The employees are nice & friendly. But the 1st tow dolly we were gonna get, the ramps were bent so bad that it wasnt usable. So they changed it to a different one. Well that one wasn't any better (actually prob worse). It was also broke, just a different way & because of that we ended up with a large dent in our car we were towing (& we have towed it 3x with these exact same tow dollies, so we do know how to use them) & we ended up having to spend an additional $50 to get people to help us because otherwise we NEVER would have been able to get the car off without wrecking the car more. It would have cost us about the same amount of cash (& we wouldnt have a huge dent) & A LOT less energy to just have a tow truck come get the car & move it after everything. The tow dollies need replaced.