10620 Burnet Rd Austin, TX 78758 USA
10620 Burnet Rd Austin, TX 78758 USA
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Two Men and a Truck have always through for me. Whether it's moving my family or my business, they have always been wonderful start to finish. This particular move was difficult and the young men that came to handle it were professional, kind, polite, enthusiastic, and generally awesome. They were literally running to and from the house to grab more things that they treated with loving care. If I was one of the people that constantly worried about waste of time, this team would never have raised an eyebrow. They were absolutely amazing. I highly recommend Two Men and a Truck.
I really enjoyed this experience. I was moving into a third floor apartment and even though I didn't have any furniture, I simply didn't want to move the few dozen boxes I had. The guys were great and really professional. Bless them for doing this work in the freezing rain with a smile. I only had one box with water damage, which is impressive considering how wet it all was. Highly recommend!
Thinking about using them to move? DO NOT DO IT. I REPEAT DO NOT DO IT. Very unprofessional - professionalism could've saved my move. They are in the business of handling peoples personal belongings - respect and professionalism are required. I used Two Men and a Truck to move in December and my move was so horrible it is almost comical. Quick notes: -Late -Truck has mechanical problems so sent a van, the van's battery died so sent another van -Truck arrived but got into accident at building and caused damage to property -Smoked cigarettes during move -Forgot items on truck, discovered they were damaged Compensation offered: $6 for damaged property, waived travel fee and only charged for 2 of the 4.5 hours of move (it was only a 450 sq ft apartment, it usually takes less than 2 hours) I understand things happen in life that are out of control but as a business owner they should properly train their employees. I was told I would be compensated out of pocket for the damaged property by their employee but that did not happen. Overall very unprofessional, contacted corporate but there is nothing they can do to the franchise. Just do not use.