Two Men and a Truck Moving

Customer Service is horrible. Our quote was $1349.81. We were required to give a $100 deposit which is acceptable. We cancelled our reservation days before because our closing date changed. As soon as we knew of the change we notified the company. We didn’t have a new closing date so we didn’t rebook. The company took the liberty to charge our credit card the full amount without approval or notification. Once I saw it in my statement I called and tried to get the charge reversed. I they denied our even though I agreed to forfeit the $100 deposit. They lied to our bank claiming they “drove to our location and had to wait for our decision”. Which is ridiculous. This was not true as they never arrived (because we cancelled)! Unfortunately because the company’s main phone number is a 1-800 then forwarded to employees cell phones, we cannot prove we made a call to them to cancel because we redialed a past received phone number. In the end we were able to get a partial refund and they got $465 of our money. Their scam worked and I just want to warn others. They don’t deserve any stars, but zero is not an option. I have since discovered that due to the number of complaints, the BBB (even though they are not accredited) has given them an F rating.

Amazing movers, very respectful of property, furniture, etc. Very friendly and helpful. Will definitely use them again for any future moves!

Professional and accommodating in solving a challenging move!

Rob and Jordan from Two Men and a Truck did a great job moving my daughter from a house to her new apartment. They were careful moving the furniture and boxes down narrows stairs from an attic bedroom and didn’t damage walls or items. They were also done quicker than the estimated quoted time and used rock salt they brought on the driveway to help with the icy conditions. I would definitely use Two Men and a Truck again,especially if Rob and Jordan were on the team. They are not only hard working, but courteous, professional and personable.

If I could give more stars I would!
10/5
The gentleman named Amari And Rob went above and beyond.

I hope you keep these guys!
They know how to work!

Clean and professional.
Will use again on next move.