U-Box at U-Haul

Renting a U-Box was the best decision for moving out of state. I highly recommend it to anyone in need of a large move; especially if you choose not to drive a truck yourself. Everything arrived on time and not one item was moved or damaged. Customer service was excellent and texted information, as well as called to make sure that we were ready. We were very impressed!

1. My box was picked up on 7/15. Then done Warwick employee canceled my order on 7/22 with all my stuff in it?
2. I was told by UHaul in Warwick I would be credited for $50/day that my order arrives late.

Well that was a lie!

I later learned he never put the request in for $50/day late credit. They didn't credit me. I had to pay in full and then wait for the money to be credited to my card. The U-Haul box arrived 15 days late. Yet I was only credited $600. The latest UHaul guy said they only need to credit me how late it arrives in the Palm Bay facility instead of to my house.