U-Box at U-Haul

We ordered U-Boxes for our cross-country move. Two of the three U-Boxes were damaged, one so much so that it was moldy inside and had to be replaced. This threw off our whole moving timeline and we had to change the date that our boxes were picked up as a result. Another of the boxes had a locking mechanism that was installed improperly, such that the door would not close without us drilling into it and hammering the mechanism shut. The boxes were overall of disappointing quality. I was sorry to see such poor quality-control efforts before these were delivered to us.

I left my car keys on the counter and never seen them again. I was told by a nervous employee they hadn’t seen my keys unless my keys were for a BMW. I hadn’t told him what kind of car I drove. I ended up paying $391 to a locksmith to have them replaced. Be careful with this UHaul location.