U-Box at U-Haul

Great people

The worst U-Haul experience ever they don't honor you confirmed price which was paid in advance paid with credit card and still charged me 100.00 never do business with them I paid in advance 513.00 the charged me 744.00 I will call the attorney general and report this company in Russellville Arkansas. If a company can not honor the price I was charged when paying in advance they do not need to be in business

Beware. What does it say about a company that gets paid in full for their services but will not release contents of the box. My sister traveled to my home and passed away before we were able to retrieve her belongings. She had a will but the heirs are unable to retrieve her belongings. The company has been visited several times but refuses to follow her wishes. Really sad when all of her personal belongings are lost to her family. Not sure who benefits from the laws in place that withholds your family’s personal possessions from heirs. What happened to common sense and courtesy of doing the right thing. I would never use their services.