U-Haul at Barksdale

Dirty and truck is in horrible condition. My items fell out multiple times. Back wouldn’t close. This place is a scam. We purchased a dolly and it fell out the truck because door doesn’t stay closed at all. Immediately went back to store told the girl that was working that it fell out due to not closing. She responded and said that happens a lot, I will make note of it because we are aware that it happens. She also said I will just change the reservation to you not receiving the dolly so won’t have to pay the $60. She however didn’t give us another truck. We left and picked up our stuff. We had to stop over 4 times to keep closing the door even when locked it popped open. We return the U-Haul nd of course she wasn’t there and instead the “manager” who said he seen the dolly be loaded even if the reservation doesn’t say it. We explained why happened and the quality of the truck. So this place is a scam do not get a truck from here. We ended up paying $80 for $20 dollar dolly.

Won’t pick up the phone and will not return phone calls back

They took my mileage money and I didn’t use all my miles. I should be credited for 40 miles and wasn’t they kept my money

Made a reaervation to get a new hitch installed two weeks ago . Showed up for appt and the owner said the hitch had not arrived after I drove 90 miles. He admitted he could have called me before I arrived and just didn’t do it. Angry does not begin to describe how I felt I told him to cancel I will not be back. How he is still in business is beyond me.

Just dropped it off so it was good