U-Haul Moving & Storage at Big Bend Road

The woman behind the counter must have been having a bad day. I pulled in the lot with a full moving truck. I entered to ask about opening the gate to deliver furniture. She started barking orders about moving the truck, which was blocking the gate. A fairly simple solution would have been to open the gate.

Great customer service, Paris was very friendly and informative about everything, Thanks

the truck was very old and didn't run well. It made lots of extra noises and smells.
The girl working at the counter was absolutely awful to deal with. She was slow and very rude, then when I asked her to please finish processing my rental she stopped and told me that I was being rude and she would cancel the rental if I said anything else. She had already cancelled the woman in line ahead of me for 'being rude' and I needed the truck to move my Aunt so I just shut up and finished the process. BTW, the lady in front of me was not rude at all. Your clerk was looking for a fight.
Over the last 6 years I have literally spent thousands of dollars with Uhaul moving kids back and forth to college and to first jobs out of state. I have never encountered such a rude clerk. She seemed to be looking for a reason to object, then immediately claim to be the victim.

The truck was well used, over 125k miles, but it ran as expected and we got the job done. The cargo area was clean and the cab was clean. Would have like to have had a backup camera and backup warning signal, and maybe a better way to adjust the passenger side mirror. The office was orderly and the staff was friendly and very helpful. Thank you for your help!