U-Haul Moving & Storage at Byrne Rd

Called to make a reservation for a cargo van. I'm very thorough so I asked questions such as is there a deposit, cost etc.
Get to this location lady says I can't get the van unless I use a credit card because it's owned by a private company? But the van says Uhaul!! I wasn't told this on the phone
So they wanted to give us a truck and charge a deposit? Again not informed when I clearly asked this question over the phone.. I decided that this was becoming a complexion for protection problem and I didn't want to do business with people who are NOT on the same page with one another regarding policies... And I can't stand Liars!!!

UHAUL is such a scam and honestly so is this place. They're still trying to charge me rent for a unit I've been moved out of since before the end of the year, it's not my fault your management is incompetent and can't properly close out an account

No problems, no waiting

Never ever use this place. They send you a fake code by email and tell you that's is your access code. Then when you try to get in they tell you no you need a card. THEY NEVER TELL YOU YOY NEED A CARD. The email never says get an card it says here is your access code. I had movers sitting for 45mins trying to get in with an access code. Called after 5 times and all of a sudden I need a card. EXTRA 100 DOLLARS I paid for because they have terrible customer service.