U-Haul Moving & Storage at Fort Polk Entrance Road

Extremely rude service from an employee named crystal. I was charged a late fee of 20$ because I was told I didn’t check in on the app when the only directions on the site given was to park in a legal spot and verify the fuel followed by dropping the keys off in the return box. The employees could verify the truck was turned in by the keys in the return box and video footage of me dropping the vehicle off 12 hrs in advance. In front of post I’m sure I’m not the first service member they squeeze money out of. Try other locations before you rent.

MILITARY FAMILIES BE WARNED!! Do not rent here this place is infested with bugs and has black mold. Uhaul corporate will not do anything to cover cost be sure to pay extra for their insurance. My whole storage unit was coverage with black mold I had my stuff in there for less than 6 months. Most of it was covered and mold still got in. The bugs were everywhere. Unfortunately my insurance doesn't cover black mold so my money went to waste. I had dinning room table, 2 couches, chairs, other furniture covered in black mold. JUST Be sure to be get insurance thru UHAUL. The manager did nothing but told me to leave, so I left everything in the unit and abandoned it. They had me messed up thinking I was going to touch that stuff. Even the professional movers I hired never seen anything like that before. This was disappointing never renting uhaul again and I meant that.