U-Haul Moving & Storage at Garvey Ave

All the ladies i spoke to over the phone were the best professional informative helpful! Andrew was great professional and helpful; only reason i don’t give 5 stars: 2 guys need csr training- received angry call from Larry stating they haven’t heard from me when I’d been calling daily& was over-quoted charges; the guy who took my final payment on 11/29 could not be bothered with decent humanity no eye contact, short incomplete answers, left us waiting in silence as if we needed special clearance to converse though he had several casual conversations with another employee mid-transaction; otherwise U-Haul has great prices doing business was mostly a pleasure. Would be great time saver to have detailed user guide to turn on/off high beams, emergency brake, ac, heater, etc. and what does the M & 1 mean on gear shift and how to use. so don’t have to waste half hour pushing buttons and testing each. Otherwise seats are super comfy! Can’t beat the prices! Most the time, they had me in and out, were usually easy to work with when needed to extend time of rental. With my budget and time restraints couldn’t have done the move without uhaul. Bill/receipt could have greater detail with clear break down of all charges, every payment made and when and how paid and days of use. Thank you

Van smelled like wet dog and had husky fur in the cargo area.

Great customer service.

Customer service was bad.