U-Haul Moving & Storage at Hammertown

Picked up my Uhaul they asked how many miles I was going. I didn't know I had to add a diffrent drop off location, I did tell them I was Moving. So I had to pay an additional 250$ fee for 'Wrongful drop off location'.

They need to ask if we are going out of the city or droppingoff at a different location.

I scheduled a truck for mobile pickup through the app and it was not only blocked in but the woman was SO RUDE. I ready had a man helping me grab the keys, the app literally says to bypass the line and go show the key pickup screen and I did and while he was grabbing the keys another worker came from outside and snapped at me for being rude and ignoring all the people in line. As much as I appreciate her advocating for the people waiting, she had no excuse to raise her voice at me and after I explained I was being helped and she still demanded to see the message on my phone. Then when she saw it she said 'oh'. Not even an apology. She went out of her way to approach me with hostility and then walk away. And the entire interaction was infront of every worker and customer that all stopped what they were doing and watched. So rude. Then the van was so low on gas it ran out before I got to the closest gas station. Ridiculous

Don't come here for PROPANE REFILL, SUPER BAD... TAKE YOUR $$$ SOME BTTER PLACE AND CARE FOR CUSTOMER..

About a week ago I asked a mechanic named Wesley for info about a truck and he was DRUNK!!! The smell off alcohol poured off his breath I left without renting because it’s SCARY to think he is the one fixing your vehicles

Good price for propane...
Good people to help you