U-Haul Moving & Storage at Holt Ave

I really don’t remember the gentleman who checked me out the day prior to dropping off the U-Haul, but the gentleman that helped me out at drop off was extremely helpful and professional and made it very easy. He was able to let me check in right before closing and it was a quick process. I really appreciate it all the way.

First truck I was given was so filthy I could barely see thru the windshield. I took pics, then asked them to clean it please. Also, the odometer read “0 miles to empty” and would not give mileage until gas put in. Took pics of that too. They had to give me a new truck, equally filthy, and with 1/8 of a tank of gas. I returned it at 3/4 tank. Tried 2 locations but neither had the refrigerator truck to move my large furniture so I had to spend another $420 to hire professional movers for that. I have moved 28 times in my life. I don’t think I’ll ever use U-Haul again. I’ve never had an experience like this with a supposed “professional” business.