U-Haul Moving & Storage at I-26

I love being out there and it's really convenient that 24hrs I love it thanks Uhaul.

I picked up 4 bags of moving blankets on Tuesday October 1st. When I went to return them on Wednesday October 2nd the store location was CLOSED. Until returning then the next day on October 3rd they attempted to charge me for 3 days when they were closed the day I brought them back. Second the lady inside told me there is a FEE if the blankets are not FOLDED when I brought the blankets back. I have rented from uhaul for years and have NEVER heard anything like that. Not the mention she was just sitting there on her phone doing nothing. Don't you pay your employees to fold the blankets and get them ready for the next customer? Why should the customer have to fold them so the employee doesn't have to do any work or PAY A FEE???? MAKE NO SENSE

Of all my years of using your company this employee was the first to show racism, disrespectful lacking of customer service skills, rude and lied about your company's policies, as I advise that the access keys were returned to the Dropbox lied about them not being in the box EVENTHOUGH your property has 24hour surveillance .(SAD)