U-Haul Moving & Storage at Larkin District

Highly recommend this U-Haul location. I literally drove across town in order to move my things here all because of their competitive pricing. I could have easily dealt with my local one (literally right across the street), but I'm happy I chose this location. Not only were the prices some of the lowest in town, but the worker there was very attentive and was very efficient with helping me get set up and understand how everything works. This is the location to store your items at. Besides, it's tucked away in the corner or the edge of downtown near the tracks. It's a great drive to see the scenery and not have to deal with too much traffic. This location gives you a personal touch or feel so that you can handle your business with little to no distractions and traffic. Oh! The location itself is very clean too. Great workers in there. Just go here!

Store location on Perry St in Buffalo, NY; Big, clean, great customer service. The prices to rent a Uhaul truck are very reasonable. I would recommend it when moving.

super easy, once I figured out the app lol. I had done the 24/7, earlier pick-up and I was struggling a little, luckily someone was at work already and saw I was having a hard time and came out to help me! It was so nice, they helped with what I needed and got me on my way! ended up being super easy to return too! Thank you! definitely using the Larkin site again in the future.

We went to the Main street uhaul originally and had some issues with the customer service at that location. Super lazy, unorganized, etc. It was a complete 360 at the Larkin location!! All of the employees were super helpful and Carolin, the manager, made sure everything was taken care of!! If you are looking to get a uhaul in buffalo, I reccomend you look no further than Larkin!!

I called bc I had questions and she ended up booking it over the phone. I got a confirmation email. Went to location and they canceled my reservation, apparently before I received a confirmation email according to u-haul. She said there weren't any trucks available. There was over 14 that I could easily count in one row and there was more than one row... So I had to go to another location that was out of my way- thus adding unnecessary mileage to my trip that I have to pay for. I was using the app for the CONVENIENCE. They had to call a reference and my boss? Mind you this is almost 8pm now when I had a reservation for 6:30. Try calling your boss that late? NO heads up was given about that. I'm self employed so that was a whole issue. They ended up calling another reference but they were sleeping. So yet another reference was needed. They legit just say- if she doesn't return the vehicle on time is that ok? What a stupid unnecessary reference call. Then I had to get the key out of a padlock that was old and not functioning properly for the individual letter dial turns AND being able to open it. So that took way too long, in the cold, holding something freezing and metal while the building dripped on me. By the time all this was sorted out the person I was buying something from said it's too late and stopped replying to me at all so thanks u-haul for taking so long I lost the couch I needed. I did go someplace else for a dresser and then I was charged a bunch of miles bc the location of this u-haul was out of the way. So I ended up paying $67 for a dresser that could have fit in my car. I was offered nothing for all this added inconvenience. As such I will NEVER use u-haul again. Home Depot and Lowes rent trucks for $20/hr flat. Would have been so much cheaper and more convenient bc they have staff working. This whole ordeal SUCKED. They don't even deserve one star.