U-Haul Moving & Storage at Lynnway

Make sure you build in extra time to dispute the gas charge despite bringing the truck back at the same level.

Excellent customer service.

Unprofessional no communication transferred 2 times After I confirmed my U-Haul, but for the auto transport, I got no assistance and of course I was transferred because it was approaching 8 PM closing time and they don’t wanna deal with people. Called around 4:40 PM today and was told that I would get a callback soon and I was called at 7:40 PM after confirming I was connected to Maine When I was supposed to be connected to the Boston area for further assistance, which I never received.

The store was quite intimidating at first. I was already tense for what lay ahead. My representative was Joann. She is very knowledgeable and concise with her information. I never felt like there were any surprises in the pricing, or eventual cost, which was quite fair. This representative has a great sense of humor; she really has quite a pleasant personality. She was down to earth and made everyone, including other customers in the store feel like they mattered! I will definitely use THIS U-Haul again, very soon actually. This was by far the best experience I've ever had with any rental of ANY sort. Thank you for that!