3197 Main St, Hartford, CT 06120
Claim your business to:
Get my free quote
Enter route details for best prices
Easy to rent
Lucy was extremely nice and helpful!!! She is truly the best at her job. Thank you for all your help Lucy!
My husband and I had a great experience at U-Haul because of the great service we received from Lucy! From the beginning, she was kind, helpful, efficient, and knowledgeable. She made the check-in process painless. She even went the extra mile of helping us find our truck. If I owned my own business, I would hire her. U-Haul is fortunate to have such a wonderful employee!
Thanks again Lucy for being so kind and efficient!
I will never come back to this U-Haul, you simply could not pay me. I rented my van for a quick in-town move and returned to find someone had double-parked illegally behind my car while the building next door was having a loud party. I called U-Haul who left me on hold for 30 minutes to tell me that they couldn’t help because it was someone else’s car. No one at the buisseness could be reached, not the owner, not the general manager, not a single employee. I waited over two hours, trying to get in contact with anyone. The 24/7 uhaul line told me to return the van and figure the rest out weather it be sleeping in my car or paying (myself) for a 40 minute Uber. I don’t care how close this U-Haul is to wherever you are moving or whatever you are doing, if you will be moving past night fall chose another location. DO NOT COME HERE. It will cost you time and whatever money you spend to recover your car.
An update: I was finally able to get in contact with the owner who told me to call the police for help (I have been doing this since I got here).