U-Haul Moving & Storage Cicero North Syracuse

Renters BEWARE!!! I made a truck and car dolly rental 3 weeks prior to the date of pick-up. 24.5 hrs prior to picking it up, I was left a message that no trucks were available within 100 miles and my reservation was cancelled! My son was moving to Philadelphia to start a new job and we were moving him in the weekend before he was to start. Apparently a truck rental company that has been in business for 77 yrs does not know how to manage an inventory of vehicles. I did not see the message until 4pm that day. After 1.75 hrs trying to speak to someone, connecting to Buffalo NY (twice), Connecticut, Massachusetts and finally Syracuse, I was told nothing could be done. By now other rental places had closed for the day. I was left with no way to get furniture to Philly. Hertz has started to rent trucks - I hope they put U-Haul out of business! Use anyone else, maybe they will then get their act together!. I was told it was the 'end of the month and we are busy' - that is why I made the reservation 3 weeks+ prior. I feel like I'm in a Seinfeld episode - 'you can take a reservation but you can't hold a reservation' . Never again!

Rented a trailer

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Easiest drop off ever. Literally 5 minutes. Philip was friendly and helpful. THANK YOU ?