11855 S Cicero Ave, Alsip, IL 60803
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Assure that all rental vans & trucks are rented out on a full tank of gas. Offer discounts if rental vehicles returned before 24hrs.
The Customer Service personnel were very courteous and efficient. They explained the rental process and responded to all of my questions with knowledge and information that I could understand.
There were a variety of vehicles available for me to choose from and they were in great condition.
The online and App reservation process were very easy.
I had the ability to modify my reservation twice without penalty.
Make sure that your cell phone is fully charged because you will receive text messages with important information that you will need if you return the vehicle after hours. Also, be ready to submit several photographs (interior, exterior, cabin, milage and miles) when you return the vehicle.
I had a great stress free experience with this U-Haul establishment and I recommend this establishment to anyone who has to move large, medium or small items.
This location is the worst ,not trustful with reservations, what happened is that I had a confirmation email received for the truck, At the time of pick up they told me that it’s not availabe and gave it to someone else … that happened twice to me !!!
Very knowledgeable and friendly, helpful staff