U-Haul Moving & Storage of Alsip

We ordered a 26ft truck and came on time. The guy who working there, he hold us more than a hour and he told us they don’t have a truck. The service is so poor!!!! How they running a business, I don’t know. Terrible place.

Everyone at this location is always super nice and friendly! Josiah helped with the truck pick up, Montell helped with the car tow pick up, along with Ty and a wonderfully patient gentleman who's name I can't remember. This gentleman went above and beyond to be sure my car was secured on the tow equipment. Thank you all so much for making it a smooth move!

Terrible place. Return time was fabricated/changed and they charge extra money for it. I don't know what is happening with u-haul ??? In the last 3 times something happens like- reservation made but no car (promised $50 dollars never happened), overcharged on mileage (after complaining and photo proof, just 'we made mistake ') .Can't trust this company anymore.

I had difficulty with the app returning my truck, I went inside and asked the gentleman that worked there for assistance with the return. I was told to leave the keys and he would take care of it. I was under the mileage I originally requested the truck for, but for some reason once I received my final receipt I was charged much higher than what was expected, I also did not receive the equipment I requested in my reservation and was still charged for it.

The person that assisted us that day had excellent customer service, very nice, calm, and detailed. I will recommend anyone looking for great customer service to visit this location.